Terms of service

The service

I check the public parts of your website and email setup, explain what I find, and (if you choose) fix the problems or monitor them on a care plan. The price list on this website is the full price: no VAT charged.

Before I start

• The price is agreed in writing before any work starts.
• I only work on your systems after you give written authorisation (a reply saying “I authorise” to the scope I send you). It lasts 30 days unless we agree otherwise, and you can withdraw it at any time.
• I never ask for your passwords. I use access you grant me (for example, an invited user you can remove), or I guide you or your host through the change.

Paying

• Fixes: paid by a secure payment link once the work is done and re-checked.
• Care plan: €29 a month or €290 a year, paid automatically. Cancel any time and it stops at the end of the period.
• Websites: 50% up front and 50% at launch.

What I’m responsible for

I take care to do the work properly and re-check it. I can’t control your hosting, email or domain providers, and I’m not responsible for their outages or changes they make. My total liability for any job is limited to the amount you paid for it. Nothing here limits your rights under Irish consumer law.

Ending things

Either of us can stop at any time. You pay only for work already completed. When a job ends, please remove any access you gave me. I will also remind you.

Law

These terms are governed by Irish law.